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Terms & Conditions


A.These terms and conditions (“Terms”) apply to your use of [] (the “Website”) which is owned and operated by FARHAD NASER KOUSYAIE (“”). These terms apply whether you are accessing this Website through a computer system, via a mobile device or by using any app that is provided by

B.These Terms set out the relationship between and you and the terms on which provides the Website , the terms on which products (“Products”) are sold via the Website and general terms applicable to your use of the Website and purchase of Products. You may not use this Website, and you may not proceed to purchase a Product on this Website, if you do not agree to these Terms.

C.These Terms are effective from 20 july 2022. may change these Terms at any time by posting an updated version of the Terms on this Website. encourages you to check this Website regularly for any amendments to the Terms and to read the Terms each time you purchase a Product on this Website. Your continued use of this Website will constitute your express consent to these Terms.

D.Nothing in these Terms affects your statutory rights, either as a consumer or otherwise


A.You will need to register with to purchase Products using the Website. You may register an account with this Website or purchase Products only if your membership has not previously been withdrawn or suspended by

B.You are responsible for maintaining the confidentiality of your account user name and password and for preventing unauthorized access to your profile. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the user name and password is kept confidential and secure. Please inform immediately if you have any reason to believe that your user name and/or password has become known to anyone else, or are being, or are likely to be , used in an unauthorized manner.

C.By entering the information, you warrant that the details you provide to are correct and complete and you agree that you will inform immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the "My Account" area of the Website.

D.You will not be charged by for registering an account, browsing through or posting content. You will however be responsible for paying the price of the products you purchase (including any tax on the purchase price and any import/export duties) and delivery costs.

 Products reserve the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders. If Virgin cancels an order, it will be without charge to you.

B.palmmark et.aehas made every effort to display the colours, specifications and dimensions of Products on the Website as accurately as possible.The colours you see will depend on the resolution of your monitor ; cannot guarantee that your monitor's display of any colour will reflect accurately the colour of the Product delivered.  may from time to time vary the dimensions, specifications and quantities of Products displayed on the Website without prior notice.

 Cancellations, Exchanges and Refunds 

A.If you wish to cancel your order, please contact us. As tries to process orders immediately it may not always be possible to prevent an order from being dispatched. Any electronic deemed defective must be inspected by an authorized service center appointed by in order to validate its condition before an exchange/refund is given.

B.If you are not satisfied with the quality of the Product you have purchased, please contact us and we will be delighted to assist you replacing the product.

C.If you receive an incorrect product, please notify us, and we will immediately send you the correct product. will refund the relevant part of the purchase price for that product. Where palmm arket.aeagrees that the products can be returned, and in case you paid for your products with credit card for the value of the Products will be applied to the same credit card; reserves the right to refuse to provide a refund for any products in circumstances where it is clear that the goods have been used (such as, without limitation, having their packaging tampered with or no longer being in original packagingor where such a refund would be prohibited by law or regulation in any country that could be held to have jurisdiction over that refund.


A.Deliveries are made between Saturday and Thursday and will be undertaken by a third party appointed by for and on behalf of makes every effort to dispatch Products on time. If the ordered Products are not delivered within the time period specified in the confirmation email  please contact us quoting the order reference contained in your order confirmation email.

B.Delivery occurs when the ordered products are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Ownership of Products purchased passes to you when payment is received by in full. You will be asked to sign for acceptance of the Products which will note that the Products are correct and have been received in good condition.

C.If you are not at the delivery address, will assume that any adults that are present at the delivery address are authorized by you to take delivery of the Products that you have ordered. If above criteria are not met or if there is no one at the delivery address, will not leave the Products at the delivery address.  we will contact you to arrange an alternative delivery time.

D.Please note that the delivery people will only deliver the Products to your front door. Use of the Website  tries to keep all information on this website up to date, but it may not be correct all of the time. You should independently check the information you use is correct and you use this Website at your own risk. If you find any incorrect information, you can notify us!

 Electronic Communication 

A.To fulfill obligations to you under these Terms,  may if wishes communicate with you by email and by posting notices on the Website. You agree to receive communications from electronically and that electronic communications will satisfy any legal requirement for communications which need to be in writing. may also send you promotional emails. If at any time, you decide that you do not wish to receive such promotional emails, you can opt out of receiving such emails by updating the relevant setting for your account or by calling or emailing market’s contact center.

 Governing Law and Jurisdiction 

These Terms are governed by and construed in accordance with the laws in force in the UAE. You agree to submit to the non-exclusive jurisdiction of the courts of UAE.